Introducing the Manitoba Accessibility Awards


Banner for Manitoba Accessibility Awards

It's time to celebrate accessibility and we want your help!

Do you know a Manitoba business or organization that has removed barriers for people with disabilities? 

Let others know where to find great customer service. 

Show your appreciation by nominating a deserving business or organization for a Manitoba Accessibility Award (MBAA)! Self-nominations are also welcome.

For more information about the awards, read the information below, or call the Disabilities Issues Office at 204-945-7613 or 1-800-282-8069 (Ext. 7613). 

Deadline for nominations is September 30, 2020

About the Awards

The purpose of the Manitoba Accessibility Awards is to celebrate leadership and innovation in meeting the needs of the one in four Manitobans affected by disability and to create awareness about The Accessibility for Manitobans Act.

The Accessibility Awards Selection Committee is made up of representatives from organizations that represent or serve Manitobans with disabilities. It also includes people familiar with a broad range of businesses and non-profit organizations in urban and rural Manitoba.

The Manitoba government provides the committee with secretarial support but is not involved in the selection of award winners.


Awards are available to:

  1. businesses, such as shops, restaurants and hotels, and legal, healthcare and other professional services
  2. non-profit organizations, such as charities, unions and places of worship
  3. large and small municipalities
  • Nominees must operate and provide customer service in Manitoba.
  • Organizations and businesses must have at least one employee. 

Send us a video or a note and identify one of three categories in the subject line: Business, Non-Profit Organization or municipality). (written submissions must be between 300 and 600 words):

  1. Tell us how the business, organization or municipality provides accessible customer service.  
  2. Describe how the business, organization or municipality has removed a barrier or been innovative in providing accessible customer service.
  3. Explain how this business, organization or municipality is a positive example to other organizations in Manitoba.  Describe their leadership. 

Submit nominations to access@gov.mb.ca, on or before Sept. 30, 2020.

For more options and accessibility accommodations, call the Disabilities Issues Office at 204-945-7613 or toll free at 1-800-282-8069 (Ext. 7613). 

The Selection Committee will confirm receipt of nominations by email.

The committee will choose finalists to participate in a second more detailed selection process that requires examples of accessible customer service and a letter of reference.

The awards celebration will take place December 3, 2020 as part of the Manitoba government's celebration of International Day of Persons with Disabilities.  Manitoba Accessibility Award finalists will receive a certificate for their participation and winners will receive a trophy.  Finalists and winners will also receive the use of an icon (image) to publicize their 2020-21 outstanding accessibility achievements.

Submit nominations to access@gov.mb.ca, on or before Sept. 30, 2020.

For more options and accessibility accommodations, call the Disabilities Issues Office at 204-945-7613 or toll free at 1-800-282-8069 (Ext. 7613).  

Social Media Tool Kit

Hashtags:
#MBAA2020
#AccessibleMB          

Social Media Posts:

  1. Do you know a Manitoba business, organization, or municipality that removes barriers for people with disabilities? Nominate them for a Manitoba Accessibility Award. Nomination deadline is September 30. Learn more at:  AccessibilityMB.ca. #MBAA2020 #AccessibleMB
  2. DYK? You can nominate a business, organization, or municipality for a Manitoba Accessibility Award? Recognize an accessibility champion today. Nomination deadline is September 30. For more information, visit: AccessibilityMB.ca. #MBAA2020 #AccessibleMB
  3. DYK nominations are now open for the Manitoba Accessibility Awards? Recognize a Manitoba business, organization, or municipality that removes barriers for people with disabilities. Nomination deadline is September 30. Learn more at: AccessibilityMB.ca. #MBAA2020 #AccessibleMB
  4. DYK the Manitoba Accessibility Awards are open to businesses, organizations, & municipalities? Recognize an accessibility champion that removes barriers for people with disabilities. Nomination deadline is September 30. Please visit: AccessibilityMB.ca #MBAA2020 #AccessibleMB
  5. Nominate accessibility champions. Recognize a business, organization, or municipality that removes barriers for people with disabilities. Nomination deadline is September 30. Please visit: AccessibilityMB.ca #MBAA2020 #AccessibleMB
  6. The Manitoba Accessibility Awards #MBAA2020 recognize businesses, non-profits, & large & small municipalities that remove barriers for people with disabilities. Nomination deadline is September 30. Learn more at: AccessibilityMB.ca #MBAA2020 #AccessibleMB
  7. The Manitoba Accessibility Awards #MBAA2020 recognize Manitoba accessibility champions that remove barriers for people with disabilities. Nominate a champion today! Learn more at: AccessibilityMB.ca. #AccessibleMB
  8. The Manitoba Accessibility Awards #MBAA nomination deadline is September 30. Recognize an accessibility champion today – nominate a business, organization, or municipality. Learn more at: AccessibilityMB.ca #AccessibleMB
  9. Nominate an accessibility champion for a Manitoba Accessibility Award #MBAA. Recognize those who remove barriers for Manitobans with disabilities. Nominate a business, organization, or municipality before September 30! Learn more at: AccessibilityMB.ca #AccessibleMB

More details about accessible customer service:

Accessible customer service happens when all customers can access products or services, and when barriers to access have been removed.

Ramps and power doors are excellent improvements that increase accessibility.  There are other low or no-cost ways to create accessibility, including:

  • offering information in multiple formats (e.g., forms that can be filled in with staff assistance, either in print or online.
  • offering seating when there are lineups, or curbside and home delivery (e.g., during COVID-19).
  • ensuring staff is trained and has the time to offer individualized and respectful service.

The Accessibility Standard for Customer Service is the first of five standards under The Accessibility for Manitobans Act, and affects all Manitoba businesses and organizations with at least one employee.  View the Checklist for a summary of the eight requirements for customer service.

A second standard affecting accessible employment was enacted in May 2019.  All employers must meet the safety requirements of this standard by May 1, 2020.  All public sector organizations (including Manitoba's ten largest municipalities) must comply with the standard by May 2021.  The deadline for businesses, non-profits and the 127 small municipalities to meet the remaining requirements is May 2022. Learn more.

Manitoba's accessibility laws (and the Accessibility Awards Selection Committee) are guided by the following principles, as set out in The Accessibility for Manitobans Act:

  • Access:  Persons should have barrier-free access to places and events that are generally available in the community.
  • Equality:  Persons should have barrier-free access to those things that will give them equality of opportunity.
  • Universal design:  Access should be provided in a manner that does not support differences based on a person's disability.
  • Systemic responsibility:  The responsibility to prevent and remove barriers rests with the person or organization that creates a barrier.

For more information about Manitoba laws and resources that support accessible customer service, visit AccessibilityMB.