Manitoba’s Disabilities Issues Office (DIO) supports The Accessibility for Manitobans Act with a variety of tools to help expand knowledge and action on accessibility.

Website searches are another great way to find tools, or even funding, specific to your needs.  For example, Government of Canada Enabling Accessibility Funding supports community and business accessibility initiatives.

  • The tools are organized by the following topic areas:

Manitoba introduced The Accessibility for Manitobans Act (AMA) in 2013 to improve accessibility by removing barriers. It builds on the principals of The Human Rights Code (Manitoba), which overrides any other provincial law, unless that law specifically says otherwise. The AMA follows The Accessibility for Ontarians with Disabilities Act, enacted in 2005. The Government of Canada is now also considering introducing accessibility legislation.


The Accessibility Standard for Customer Service requires policies and training to provide services in an efficient, fair and respectful manner.  The word “customer” means persons who are involved in your organization, including as learners, sports enthusiasts, neighbors, etc.  A positive, inclusive attitude is a great place to start!


Documents

  • Access Offer Sign explanation (Word)
  • Checklist: The Accessibility Standard for Customer Service (WORD) (PDF)
  • Print Communication Checklist (Word)
  • Customer Service Handbook for Employers (PDF) (Word)
  • Consumer Guide on Accessible Customer Service (PDF) (Word)
  • Tips for Employees on Accessible Customer Service (PDF) (Word)
  • Sample Accessible Customer Service Policy (PDF)

Posters & Signs

  • Words with Dignity Poster (PDF)
  • Access Offer Sign with MB Logo (PDF)
  • Access Offer Sign, non-government with no ASL (PDF)
  • Access Offer Sign, non-government with ASL (PDF)
  • How Can We Help? Sign for countertop (PDF)
  • How can we help? Sign including ASL (PDF)
  • How can we help? Sign excluding ASL (PDF)
  • Service Animals Are Welcome Sign (PDF)
  • Service Animals Are Welcome Sign - small (PDF)
  • Service Animals Are Welcome Sign - large (PDF)

The following tools were created to support The Accessibility for Ontarians with Disabilities Act.  They are among other tools available from the Ontario Non-profit Network. Because of the similarity of Ontario’s legislation with the AMA, the tools are also useful for Manitobans.

Learn More