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Accessible Information and Communication Standard Regulation

The Accessible Information and Communication Standard Regulation focuses on removing and preventing barriers that exist digitally, in print or through interaction with technology or people.

The Accessible Information and Communication Standard Regulation was the third standard enacted under The Accessibility for Manitobans Act. Under this regulated standard, organizations need to consider how Manitobans interact with or access information, including on websites, to develop measures, policies and practices to provide barrier-free information and communication.

The General Requirements of the Accessible Information and Communication Standard include:

  • notifying the public and employees that they can request information through a communication support or accessible format
  • responding to a request for accessible information by consulting with the person to identify the support or format that would remove the barrier and providing the information in a timely manner at no extra cost
  • establishing a process to receive and respond to feedback about accessible information and communication
  • training staff and volunteers on accessible information and communication, including The Human Rights Code (Manitoba)
  • ensuring newly published web content and web content that is required to access goods and services meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, at a minimum
  • ensuring new or significantly updated web applications meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, at a minimum
  • following sector specific requirements for educational institutions and libraries

Note: Exceptions may apply to requirements under the Accessible Information and Communication Standard Regulation. For more information on exceptions, please refer to the regulation.

Read the Full Accessible Information and Communication Standard Regulation

Legal disclaimer: The above information is not legal advice. It aims to assist organizations to meet the requirements under Manitoba's Accessible Information and Communication Standard. The information provided does not replace the content of the Accessible Information and Communication Standard Regulation or The Accessibility for Manitobans Act. If there is any conflict between this resource and the regulation or the act, the latter two shall prevail.

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Enacted May 2022

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Resources are available in alternative formats on request. Please contact the MAO@gov.mb.ca.

Accessible Information and Communication Standard Resources

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Accessible Information and Communication Standard Resources for Business and Non-Profit

Accessible Information and Communication Standard Resource for the Public Sector

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