Manitoba Accessibility Office



2021/22 Minister’s Annual Report: The Accessibility for Manitobans Act (AMA)

Each year the Minister responsible for Accessibility releases an Annual Report on AMA implementation.

Read the 2021/22 Minister’s Annual Report

2021 Accessibility Standard for Customer Service Five-Year Review

The 2021 Accessibility Standard for Customer Service Five-Year Review: Status of Recommendations at June 2022 is available online.

June 2022 – Second Quarter Status Update – Implementation of 5-Year Review Recommendations

Manitoba's Proposed Information & Communications Accessibility Standard Public Consultation

The Manitoba government is seeking public feedback on its Proposed Accessibility Standard for Information and Communications during a 60-day period, as required by the AMA. 

The Accessible Information and Communications Standard Regulation will outline requirements for organizations to create, provide and receive information and communications in ways that are accessible for people with disabilities.

Submit your comments using the Manitoba Regulatory Consultation Portal before October 5, 2021. If you require an alternate format of the regulation, please email or contact the MAO.

Read the Manitoba government news release

New Online Learning Portal

The Manitoba government encourages organizations to meet their employee accessibility training requirements by completing standard-specific learning modules on its new online learning portal. Complete this free training anytime from anywhere.

Plain language content explains the requirements of the Accessibility Standard for Customer Service, with examples on how to achieve compliance, tips for best practices, and useful resources. Signify employee compliance with a certificate upon completion of the module.  

To access the online learning portal, visit:

Stay tuned for the LMS version (Learning Management Software) and a second module to support training for the Accessibility Standard for Employment.

Manitoba Accessibility Fund (MAF)

The Manitoba government is proud to announce the launch of the new Manitoba Accessibility Fund.

This accessibility grants program will be designed in the coming months, following research and consultations with key stakeholders. Information relating to selection criteria, the intake process, and more will be announced in subsequent months.

Stay tuned for further details, including by subscribing to Accessibility News.

View the Manitoba government News Release:

Accessibility during COVID-19

Increasing numbers of Manitobans will receive COVID-19 vaccinations in the coming months.  Nevertheless, safety measures to reduce the impact of COVID-19, and the return to work can present new barriers, especially for people with disabilities.

Learn more about accessible service, keeping employees safe, the impact of COVID-19 on people with disabilities, as well as tips, tools, & resources.

Novel Coronavirus COVID-19

View more information about Accessibility during COVID-19


Customer Service Standard Regulation Public Consultation & Review

The Accessibility Advisory Council hosted two online consultations on May 13, 2021 to hear from Manitobans about their experiences with the Customer Service Standard Regulation, the first accessibility standard established under The Accessibility for Manitobans Act.

The Council sought to understand how Manitobans face barriers to customer service, including how the Accessibility Standard for Customer Service affects Manitobans and their workplaces, universities, organizations or businesses.

Learn more about the Five-Year Review of the Accessibility Standard for Customer Service at Engage MB

Manitoba Government Accessibility Plan and Policies

The Manitoba Government Accessibility Plan (MGAP) (PDF) is the two-year plan for improving accessibility in departments across government. Departments, units and other entities within government may have additional policies and practices to ensure access to their particular services. For information about additional policies and practices, contact the department directly. Contact information can be found through the government contact page at

Banner for Manitoba Accessibility Awards

Manitoba Accessibility Awards (MBAA)

The Manitoba Accessibility Awards recognize leaders in our communities who have shown their commitment to inclusion and equity for Manitobans with disabilities.

Congratulations to the 2020 MBAA Winners!

  • Large business – Winnipeg Airports Authority, Winnipeg;
  • Small business – Red Apple, Stonewall;
  • Urban non-profit organization – Gateway Church, Winnipeg;
  • Rural non-profit – Woodlands Pioneer Museum, Woodlands;
  • Large municipality – City of Selkirk; and
  • Small municipality – Rural Municipality of Victoria Beach.

All MBAA 2020 resources, including the webinar recording, PowerPoint, and transcript are now available online!

View more information about the Manitoba Accessibility Awards